Priority connection with internet deals for care homes
This page lists new internet deals available specifically for care homes which suppliers will fast-track to set up for you.
We’ve listed the deals by the internet speed (Megabits Per Second or Mbps) needed for typical care homes of different sizes:
- small to medium (around one to 49 beds)
- large (more than 50 beds)
Some contracts are only available to new customers or are specific to certain regions. Check with the supplier when you apply.
Suppliers are listed alphabetically and we do not recommend one deal over another.
Before you decide
Read about choosing an internet connection for your care home. You can check your current broadband speed and find out more before you upgrade your current contract or choose a new deal.
Then discover how to use digital services in your care home.
Small to medium care homes (around one to 49 beds)
BT Business - Mobile Broadband MiFi device
Price and contract details
Add a mobile broadband MiFi device to your BT broadband contract for an extra £5 a month.
Minimum contract length is 2 years.
Total extra cost for the device (excluding VAT) for a 2-year contract will be £120.
Features
MiFi hotspot device, providing portable internet connection wherever you are
15GB mobile data allowance a month
Availability
New and existing BT broadband customers.
Contact supplier for more information
You can view all of BTs care home offers on this BT website page https://business.bt.com/solutions/nhs-care-homes.
Phone BT on 0800 916 0291. Lines open 9am to 5pm, Monday to Friday.
BT Superfast Broadband Enhanced
Price and contract details
First 12 months broadband free, then £48 a month. Minimum contract length is 2 years.
Total cost (excluding VAT) for a 2-year broadband contract will be £576.
Features
- Up to 76 Mbps speed
- Support helpdesk open all day, every day
- Mobile backup if your connection goes down
Availability
New customers only.
Contact supplier for more information
You can view all of BTs care home offers on this BT website page https://business.bt.com/solutions/nhs-care-homes.
Phone BT on 0800 916 0291. Lines open 9am to 5pm, Monday to Friday.
Free upgrade from BT Copper Broadband to BT Superfast Fibre
Price and contract details
Free upgrade to fibre-based broadband on a new 2-year broadband contract if you’re currently a BT broadband customer.
If you already have a BT ‘Superfast Broadband Essential’ contract you can upgrade it to ‘Superfast Broadband Enhanced’ for an extra £8 a month.
Features
- Up to 76 Mbps speed after upgrading
- Support helpdesk open all day, every day
Availability
Existing customers.
Contact supplier for more information
You can view all of BTs care home offers on this BT website page https://business.bt.com/solutions/nhs-care-homes.
Phone BT on 0800 916 0291. Lines open 9am to 5pm, Monday to Friday.
KCOM National Superfast Broadband
Price and contract details
£59 a month, available until 31 August 2020.
One-year or 3-year contract. An extra £250 set up fee applies for a 1-year contract.
Total cost (excluding VAT) for a:
- one-year broadband contract will be £958 including set up fee
- 3-year broadband contract will be £2,124
Features
- Up to 80 Mbps speed
- Support helpdesk available 8am to 5pm, Monday to Friday
Availability
New customers only.
Contact supplier for more information
Email KCOM: Sales@KCOM.com
KCOM National Ultrafast Broadband
Price and contract details
£79 a month, available until 31 August 2020.
One-year or 3-year contract. An extra £250 set up fee applies for a 1-year contract.
Total cost (excluding VAT) for a:
- 1-year broadband contract will be £1,198 including set up fee
- 3-year broadband contract will be £2,844
Features
- Up to 330 Mbps speed
- Support helpdesk available 8am to 5pm, Monday to Friday
Availability
New customers, but you will need to check with KCOM if this service is available in your area.
Contact supplier for more information
Email KCOM: Sales@KCOM.com
KCOM Hull Region Superfast Broadband
Price and contract details
£55 a month, available from 15 June until 1 October 2020.
One-year or 2-year contract term available. Available in Hull and surrounding areas only.
Total cost (excluding VAT) for a:
- one-year broadband contract will be £660 including line rental plus unlimited local, national & mobile calls
- two-year broadband contract will be £1,320 including line rental plus unlimited local, national & mobile calls
Features
- Speed upgrade to 400 Mbps until 1 October then revert to 75Mbps
- LightHub router
- Free FTTP prioritised install
- Support helpdesk available 8am to 5pm, Monday to Friday
- Same day fix, seven days a week
Availability
New and existing customers.
Contact supplier for more information
Email KCOM: www.kcomgroupltd.com/covid-19
Tel : 01482 602168
Mobile Gigacube
Price and contract details
Use mobile data in place of broadband – ideal for very small care homes, or where broadband is unavailable.
£24 per month on a 30 day rolling contract.
£100 up front cost for the device.
Features
- 100Gb of data on a portable device, providing connectivity wherever you need it
- Easy set up and short lead time
Availability
New and existing customers.
Contact supplier for more information
- 1-9 Care Home employees 0808 060 0802
- 10-150 Care Home employees 0808 004 4495
TalkTalk Business Superfast Fibre Broadband
Price and contract details
£21.95 a month, 3 months free line rental if order placed before 30 June 2020.
Minimum contract length is 2 years.
Total cost (excluding VAT) for a 2-year broadband contract will be:
- £460.95 If ordered before 30 June 2020
- £526.80 if ordered after 30 June 2020
Features
- Up to 76 Mbps speed
- Support helpdesk open all day, every day
Availability
New customers, and existing customers who want to upgrade.
Contact supplier for more information
Visit TalkTalk’s website or contact:
- by phone: 03301 624 671, Monday to Friday, 9am - 5pm
- by email: carehomeoffer@talktalkbusiness.co.uk
Virgin Media Business Mobile Only
Price and contract details
From £7 a month for 3GB of data used, to £18 a month for 32GB of data used. Minimum contract length is 2 years.
Total cost (excluding VAT) for a 2-year contract for 32GB of data used will be £432.
Features
- Up to 150 Mbps speed
- Support helpdesk open all day, every day
Availability
New customers only
Other information
Connect up to 10 devices using a portable wifi Hotspot with no need to set up a router or cabling.
Contact supplier for more information
Contact Virgin Media Broadband:
- by phone: 0800 052 0020. Lines open 8am to 6pm, Monday to Friday.
- by email: carehomes@virginmedia.co.uk
Virgin Media Business Ultrafast Broadband
Price and contract details
Three different packages, minimum contract length is 2-years:
Fibre 1 - £32 per month, with one free month. 7Mbps upload speed.
Total cost (excluding VAT) for a 2-year broadband contract will be £736.
Fibre 2 - £47 a month, with 2 free months. 15 Mbps upload speed.
Total cost (excluding VAT) for a 2-year broadband contract will be £1,034.
Fibre 3 - £50 a month, with 3 free months. 20 Mbps upload speed.
Total cost (excluding VAT) for a 2-year broadband contract will be £1,050.
Features
Up to 350 Mbps speed
Support helpdesk open all day, every day
Availability
New customers only.
Contact supplier for more information
Contact Virgin Media Broadband:
by phone: 0800 052 0020. Lines open 8am to 6pm, Monday to Friday.
by email: carehomes@virginmedia.co.uk
Virgin Media Business Broadband
Price and contract details
£342 per month for new customers, plus a set-up fee from £299.
£320 per month for existing customers upgrading to Voom 500, plus a set-up fee from £299.
Minimum contract length is one year for new customers and 2 years for existing customers.
Total cost (excluding VAT and set-up fee) for a:
- 1-year broadband contract for new customers will be £4,104
- 2-year broadband contract for existing customers will be £7,680
Features
- Up to 500 Mbps speed
- Support helpdesk open all day, every day
Availability
New and existing customers.
Contact supplier for more information
Contact Virgin Media Broadband by:
- phone: 0800 052 0020. Lines open 8am to 6pm, Monday to Friday.
- email: carehomes@virginmedia.co.uk
Vodafone Business Broadband
Price and contract details
First six months broadband free then £40 a month.
Minimum contract length is two years.
Total cost (excluding VAT) for a two year broadband contract will be £792 (inclusive of one-off device cost).
Features
Up to 80Mbps speed (enough for 10-15 concurrent video calls)
Helpdesk available 24 hours a day
Vodafone Gigacube mobile backup included
Availability
New customers.
Contact supplier for more information
1-9 Care Home employees 0808 060 0802
10-150 Care Home employees 0808 004 4495
150+ Care Home employees 0808 099 8877
Large care homes (more than 50 beds)
BT Business Ethernet
Price and contract details
£249 a month.
Minimum contract length is 5 years.
Total cost (excluding VAT) for a 5-year contract will be £14,940.
Features
- Up to 100 Mbps speed
- Upgrade to a higher speed connection anytime during the contract
Availability
New customers only.
Contact supplier for more information
Email BT: darren.hudson@bt.com or you can view all of BTs care home offers on this BT website page https://business.bt.com/solutions/nhs-care-homes.
Phone BT on 0800 916 0291. Lines open 9am to 5pm, Monday to Friday.
BT Business Ethernet over Fibre
Price and contract details
£154 a month.
Minimum contract length is 5 years.
Total cost (excluding VAT) for a 5-year contract will be £9,240.
Features
- Up to 20 Mbps speed
Availability
New customers only.
Contact supplier for more information
Email BT: darren.hudson@bt.com or you can view all of BTs care home offers on this BT website page https://business.bt.com/solutions/nhs-care-homes.
Phone BT on 0800 916 0291. Lines open 9am to 5pm, Monday to Friday.
CityFibre Ethernet 1000 Flex
Price and contract details
£175 a month.
Minimum contract length is 3 or 5 years.
If you order before 31 October 2020:
- 3-year contract: first 6 months free
- 5-year contract: first 12 months free
Total cost (excluding VAT) for a:
- 3-year contract will be £5,250
- 5-year contract will be £8,400
Features
- 1GB (200Mbps minimum) speed
- Support helpdesk open all day, every day
- Symmetrical 1Gbps capable service
- Upload/download speeds are both 1000Mbps max (200Mbps minimum)
Availability
New customers in specific regions only.
Contact supplier for more information
Email CityFibre: annmarie.callender@cityfibre.com
KCOM National Ethernet over Fibre (EoFTTC)
Price and contract details
£139 a month, available until 31 August 2020.
Minimum contract length is 3 years.
Total cost (excluding VAT) for a 3-year contract will be £5,004.
Features
- Up to 20 Mbps speed
- Support helpdesk open all day, every day
Availability
New customers only.
Contact supplier for more information
Email KCOM: Sales@KCOM.com
KCOM National Ethernet
Price and contract details
£239 a month, available until 31 August 2020.
Minimum contract length is 3 years.
Total cost (excluding VAT) for a 3-year contract will be £8,604.
Features
- Up to 100 Mbps speed
- Support helpdesk open all day, every day
Availability
New customers only.
Contact supplier for more information
Email KCOM: Sales@KCOM.com
KCOM Hull Region Ultrafast Broadband for large care homes
Price and contract details
£65 a month, available from 15 June until 1 October 2020.
One-year or 2-year contract term available. Available in Hull and surrounding areas only.
Total cost (excluding VAT) for a:
- one-year broadband contract will be £780 including line rental plus unlimited local, national & mobile calls
- two-year broadband contract will be £1,560 including line rental plus unlimited local, national & mobile calls
Features
- Speed upgrade to 750 Mbps until 1 October then revert to 400Mbps
- LightHub router
- Free FTTP prioritised install
- Support helpdesk available 8am to 5pm, Monday to Friday
Availability
New and existing customers.
Contact supplier for more information
- Email KCOM: www.kcomgroupltd.com/covid-19
- Tel : 01482 602168
TalkTalk Business Ethernet over Fibre (EoFTTC)
Price and contract details
£78.40 a month, 6 months free line rental if order placed before 30 June 2020.
Minimum contract length is 3 years.
Total cost (excluding VAT) for a 3-year contract ordered:
- before 30 June 2020 will be £2,352
- after 30 June 2020 will be £2,822.40
Features
- Up to 20 Mbps speed
- Support helpdesk open all day, every day
Availability
New customers only.
Contact supplier for more information
Visit TalkTalk’s website or contact:
by phone: 03301 624 671, Monday to Friday, 9am - 5pm
by email: carehomeoffer@talktalkbusiness.co.uk
TalkTalk Business Ethernet
Price and contract details
£309.56 a month, 6 months free line rental if order placed before 30 June 2020.
Minimum contract length is 3 years.
Total cost (excluding VAT) for a 3-year contract ordered:
- before 30 June 2020 will be £9,286.80
- after 30 June 2020 will be £11,144.16
Features
- Between 100 Mbps to 1GB speed
- Support helpdesk open all day, every day
Availability
New customers only.
Contact supplier for more information
Visit TalkTalk’s website or contact:
by phone: 03301 624 671
by email: carehomeoffer@talktalkbusiness.co.uk
TalkTalk Business Ethernet and EoFTTC
Price and contract details
Free upgrade to next bandwidth for 3 months.
Features
- Increase speed between 10, 100, 500 Mbps depending on existing package
- Support helpdesk open all day, every day
Availability
Existing customers.
Contact supplier for more information
Visit TalkTalk’s website or contact:
- by phone: 03301 624 671
- by email: carehomeoffer@talktalkbusiness.co.uk
Virgin Media Business Ethernet
Price and contract details
Cost per month and contract length depends on your needs and if you’re a new or existing customer.
Contracts start from £199 a month for a one year contract with no set-up fee, to £550 a month and a £299 set-up fee for a 2 year contract.
Features
- Up to 500 Mbps speed
- Support helpdesk open all day, every day
Availability
New and existing customers.
Contact supplier for more information
Contact Virgin Media Broadband by:
phone: 0800 052 0020. Lines open 8am to 6pm, Monday to Friday.
email: carehomes@virginmedia.co.uk
Vodafone Direct Internet Access 1
Price and contract details
£240 per month.
Minimum contract length is two years.
Total cost (excluding VAT) for a two year Ethernet contract will be £7,804 (inclusive of one-off device cost).
Features
- Managed 10Mbps over 100Mbps
- Helpdesk available 24 hours a day
- Vodafone Gigacube mobile backup included
Availability
New customers.
Contact supplier for more information
- 1-9 Care Home employees 0808 060 0802
- 10-150 Care Home employees 0808 004 4495
- 150+ Care Home employees 0808 099 8877
Vodafone Direct Internet Access 2
Price and contract details
£304 per month.
Minimum contract length is two years.
Total cost (excluding VAT) for a two year Ethernet contract will be £9,354 (inclusive of one-off device cost).
Features
Managed 100Mbps over 100Mbps.
Helpdesk available 24 hours a day.
Vodafone Gigacube mobile backup included.
Availability
New customers.
Contact supplier for more information
- 1-9 Care Home employees 0808 060 0802
- 10-150 Care Home employees 0808 004 4495
- 150+Care Home employees 0808 099 8877