Information Governance Guidance

Using video conferencing and consultation tools

NEW: This guidance sets out how video conferencing and consultation tools can be used safely and securely.

Information sharing in Multidisciplinary Teams (MDTs)

A MDT is a group of health and care staff from different organisations and professions that together make decisions regarding the treatment of individual patients and service users. There are some IG considerations when working as part of an MDT.

Sharing Information about Patients and Service Users with the Voluntary Sector

This guidance provides information to health and care organisations on how information can be shared safely with the voluntary sector.

Use of mobile devices by patients in hospitals

This guidance provides advice for patients using mobile devices such as phones, tablets and cameras in acute hospitals.

Using video conferencing tools to communicate with colleagues

This advice sets out the IG considerations when staff are using video conferencing tools to communicate with other members of staff during the COVID-19 pandemic.

COVID-19 Information for Volunteers

This guidance provides IG advice to support organisations who are working with volunteers during the COVID-19 period. It also provides some advice which can be provided to the volunteers.

COVID-19 IG advice

This guidance provides advice on working in different ways during the COVID-19 outbreak.

Example Supplementary Privacy Notice on COVID-19 for Patients/Service Users

An example supplementary Privacy Notice which can be used by organisations to inform patients about the ways information is being used as a result of COVID-19.

COVID-19 IG advice for the social care sector

This guidance provides advice for the social care sector on working in different ways during the COVID-19 outbreak.

Bring Your Own Device (BYOD) IG Guidance

BYOD is a service offered by organisations to their employees to enable them to use their own devices for work, e.g. mobile phones, laptops and tablets.

Records Management Code of Practice 2020

The Records Management Code of Practice 2020 sets out how records relating to health and care should be managed.

The use of mobile messaging software in health and care settings

This guidance will support the safe and secure use of mobile messaging.

Subject Access Requests

This guidance will help you understand what a Subject Access Request is and how they are responded to.

Consent and Confidential Patient Information

This guidance is about consent and what it means when sharing Confidential Patient Information.

Using Email and Text Messages to Communicate with Patients/Service Users

This guidance is about how you can safely email and text patients/service users.

Template - Using Email and Text Messages to Communicate with Patients/Service Users

This is a template policy which can be adapted for when using text and emails to communicate with patients/service users.

Access to NHS Staff COVID-19 Test Results

This guidance provides advice on employers accessing the COVID-19 test results of NHS staff.

Access to Care Home Staff COVID-19 Test Results

This guidance is to assist Care Home managers when dealing with information relating to staff testing for Coronavirus.

GDPR guidance for researchers and study coordinators

This operational guidance has been produced by the Health Research Authority for researchers and study coordinators on the implications of the GDPR for the delivery of research in the UK.

Guidance for CAG Applicants

Detailed guidance from the Health Research Authority on submitting an application to Confidentiality Advisory Group (CAG) for both research and non-research purposes.