Adult social care digital transformation

Enabling the adult social care system to make best use of digital tools and technology to deliver improved outcomes for people

Digital transformation can dramatically improve the quality and safety of care. Despite this, there remains significant disparity in the use of technology in the social care sector. Many providers have inadequate broadband connectivity and staff are not equipped with the right skills to enable effective use of digital tools.

If we are to unleash the potential of digital technology and enable closer joint working between the health and care system, we must get the basics right.

The NHSX Adult Social Care Digital Transformation team consists of a Policy Team and a Programme Team. Together we are championing a person-centred approach to the use of technology and data in the adult social care sector, improving the quality and safety of care, understanding the barriers to adoption and tackling digital and health inequalities.

Through an equal and integrated partnership with health, we can support people to live well and independently for longer. The ethos of this work is one of partnership and co-production with the adult social care sector and we work closely with the sector to achieve this vision.

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New support package for care providers to adopt digital social care records

A new partnership between NHSX and Digital Social Care will support the universal adoption of Digital Social Care Records.

Digital social care records enable improvements in the safety and quality of care. They facilitate better communication between adult social care and health settings and free up time spent by care workers and managers on administrative tasks.

Our new national support offer includes masterclasses, buyer guidance, model contracts and template specifications. NHSX will also be supporting nine Integrated Care Systems (ICSs) from across the country to deliver small-scale pilots to help inform our plans for supporting the care sector in future years.

Visit the Digital Social Care website for more information and to sign up to our masterclass.

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