I need to provide remote services

Digital solutions to enable remote multidisciplinary team functioning and information sharing to reduce administrative burden and to improve patient experience, including patients with specific needs. (e.g. agoraphobia or immobility)

Case studies

Online platform for virtual working with patients and carers supports self-management and more personalised care

South London Maudsley NHS Foundation Trust develops a free and secure way for patients and carers to stay connected with their care team.

A peer support-based e-health system to improve care and recovery

Patients and clinicians at Berkshire Healthcare NHS Foundation Trust designed an online therapeutic networking platform to support service users at risk of experiencing a crisis or relapsing.

Using an electronic prescribing and medicines administration system (EPMA) in high secure services

Mersey Care NHS Foundation Trust works to improve patient experience and safety through the implementation of an electronic prescribing and medicines administration system (EPMA).

Maximising the benefits of mobile working when covering a large geographical area

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust introduced a user-friendly, easily-accessible mobile working solution to reduce the need for field-based staff returning to base to carry out administrative work.

Online consultations in mental Health at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

The NHS Foundation Trust introduced a new digital choice for service users to gain access to mental health services.

Clinical dashboards and ‘at-a-glance’ information boards to improve inpatient care

A NHS Trust digitise inpatient data to give instant access to information and improve clinical care

Electronic prescribing and medicines administration in mental health inpatient wards

Berkshire Health NHS Foundation Trust implemented a solution that digitalises the process of prescribing and recording medication administered to inpatients.

Video consultations for mental health services reduce missed appointments and improve user experience

Berkshire Healthcare NHS Foundation Trust modernised their approach to consultations by offering video consultations between clinicians and service users.

Improving access to psychological therapies through online therapies and consultations

Berkshire Healthcare NHS Foundation Trust deployed an online platform which allows service users to undergo self-guided psychological, evidence-based therapy with online clinical support, through text or face-to-face as required.

A caseload management and supervision tool for community mental health services

Mersey Care NHS Foundation Trust used a digital solution to analyse mental health data from multiple sources to support decision-making based on service user needs and to determine the likely resources required to provide safe and effective care.

Co-developing a mobile application with young service users

Worcestershire Health and Care Trust co-produced a safe digital space with young service users to drive up engagement with CYPMHS services.

Enhancing communications between primary care and secondary care mental health with an Advice and Guidance service

Lancashire & South Cumbria NHS Foundation Trust has introduced an Advice and Guidance service which enables GPs to use their EPR system to contact consultant psychiatrists in secondary care for clinical advice.

The digital ward - using mobile technology in the inpatient ward environment

Birmingham and Solihull Mental Health NHS Foundation Trust implemented a digital application to transform the way patients’ physical observations are recorded.

Increasing engagement with young people's services in Essex through co-produced social media content

How an Instagram account is helping a service to better support and communicate with young people who might be struggling with their mental health or wellbeing.

Remote consultation in Deaf CYPMHS as a result of COVID-19 measures

The York-based Deaf CYPMHS service have introduced a remote working model that takes into consideration the unique Deaf CYPMHS service-user, carer, and professional team’s communication, engagement and interaction needs.

A digital recovery platform for severe mental illness

How a digital platform is providing an integrated and interactive patient-led method for individuals with severe mental illness to access timely support from all relevant professionals.

Disclaimer

These case studies summarise user and patient experiences with digital solutions along the relevant care pathway. Unless expressly stated otherwise, the apps and digital tools referenced are not supplied, distributed or endorsed by NHS England or the Department of Health and Social Care and such parties are not liable for any injury, loss or damage arising from their use.

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