NHS COVID Pass Verifier app

To assist organisations with checking their customers’ COVID-19 status, the NHS has developed a scanner app called the NHS COVID Pass Verifier app.

The official NHS COVID Pass Verifier app is a secure way to verify an individual’s NHS COVID Pass presented on the NHS App. It verifies that they have been fully vaccinated against COVID-19, had a negative test, or have recovered from COVID-19.

A user, such as a member of your staff, can use the NHS COVID Pass Verifier app to scan and verify an individual’s NHS COVID Pass, in order to gain access to your venue or event.

How to use the NHS COVID Pass Verifier app at your venue or event

The app can be used to scan a 2D barcode within the NHS COVID Pass. It does not store or transmit any personal data during this process.

Event or venue organisations in England can download the free NHS COVID Pass Verifier app from the Apple or Google app stores.

The NHS COVID Pass Verifier app can scan the NHS COVD Pass via a mobile or tablet or where someone has printed off a PDF version from their phone.

It can also scan the 2D barcode of an NHS COVID Pass where your customer has stored this into Apple Wallet using their Apple iPhone. You will need to check the expiry date shown on their COVID Pass as the expiry date will not refresh automatically.

From 30 September, visitors from Scotland, Northern Ireland and Jersey can show their international digital NHS COVID Pass at venues and settings in England. Users from England and Wales can use their domestic NHS Covid Pass as usual.

The NHS COVID Pass Verifier app can be used to scan the 2D barcode displayed on your customer’s phone or printed as a PDF. Scanning of these COVID Passes can be done using the NHS COVID Pass Verifier app in domestic mode (click here for more information).

It is not able to scan the 1D barcode on a letter which your customer has requested by telephoning the NHS 119 service. If your customer displays a letter requested via 119, your staff will need to check the letter and expiry date manually.

What is the NHS COVID Pass Verifier app?

This video will show you how to download the free NHS COVID Pass Verifier app and how you, as a business owner in England, can use it to check your customer’s NHS COVID Pass and their COVID-19 status.

Video transcript

To assist organisations with checking their customers’ COVID-19 status, the NHS has developed a free scanner app called the NHS COVID Pass Verifier app.

This app is a secure way to verify an individual’s NHS COVID Pass and check they have been fully vaccinated against COVID-19, had a negative test, or have recovered from COVID-19.

The app can be used to scan the 2D barcode within the NHS COVID Pass. It doesn’t store or transmit any personal data during this process, so it’s perfectly safe to use on a personal mobile device.

Step 1

Find the app in the app store and download it.

Step 2

Once downloaded, open the NHS COVID Pass Verifier app.

When opened for the first time, the consent agreement screen will display.

You will be asked to agree on a consent form, by clicking ‘I agree’.

The app will not function if you do not click ‘I agree’.

Step 3

This is the landing page in the app. Click on ‘Check a 2D barcode’

You will need to take a picture of the individual's two-dimensional (2D) barcode, from their NHS COVID Pass – either on their phone or their print-out.

When opening the camera on your mobile device for the first time, please click ‘OK’ to allow the app to have permission to use the camera.

Once the scanner has been pointed at the individual's 2D barcode, it automatically starts scanning the code.

Information will then show to verify the person's COVID-19 status.

If the 2D barcode is not recognised, or has expired, you may need to ask your customer to demonstrate other means of COVID-19 status, or refer to your admittance policy for allowing access to your venue or event.

For more information on the NHS COVID Pass Verifier app, including some simple user guides to print off, and advice on customer communications for your website, please see www.nhsx.nhs.uk/nhs-covid-pass

NHS COVID Pass Verifier app data protection

To provide reassurance to venue and event operators that they are viewing a genuine NHS App, the NHS COVID Pass, within the NHS App, has a range of security features.

A customer’s COVID status is clearly displayed visually within the NHS App. The screenshot below illustrates how a successful COVID-19 status will be displayed.

NHS COVID Pass screenshot showing bar code

Technical guidance

If you experience issues with the NHS COVID Pass Verifier app, please delete the application and reinstall it.

You may be required to undertake a software update on your mobile device too.

The NHS website includes support pages for technical issues with the NHS App and a form to contact the NHS App team.

The NHS suite of products, used in demonstrating and verifying COVID-19 status, are rigorously tested and developed and functionality will be upgraded as required.

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